Privacy Policy

Last Updated: 24 October 2025

1. Introduction
Welcome to Desk Essentials (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.deskessentials.co.za and make a purchase from us.

2. Information We Collect
We collect the following types of information:

Personal Information: When you place an order, create an account, or contact us, we collect information such as your name, email address, shipping address, phone number, and payment details.
Technical Information: We automatically collect information about your device, including your IP address, browser type, operating system, and browsing behavior on our site through cookies and similar technologies.
Order Information: Details of the products you purchase, order history, and preferences.

3. How We Use Your Information
We use the information we collect for the following purposes:

To process and fulfill your orders, including payment processing and shipping.
To communicate with you about your orders, account, and inquiries.
To improve our website, products, and customer service.
To send you marketing communications (only with your consent).
To comply with legal obligations and prevent fraud.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted third parties who assist us in operating our website, processing payments, and delivering orders (e.g., shipping carriers, payment gateways).
Legal Compliance: When required by law or to protect our rights, safety, or property.

5. Payment Security
All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store your credit card details on our servers.

6. Cookies and Tracking Technologies
We use cookies to enhance your shopping experience, analyze site traffic, and remember your preferences. You can disable cookies through your browser settings, but this may affect site functionality.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights
You have the right to:

Access, update, or delete the personal information we hold about you.
Opt-out of marketing communications at any time.
Restrict or object to the processing of your data.

To exercise these rights, please contact us at [admin@deskessentials.co.za].

9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: admin@deskessentials.co.za
Phone: 0686427779
Address: Tongaat